FAQs
Product
Q: What material is the sleepwear made from?
A: Our range is crafted from breathable material, providing a soft but durable fabric that is great for a restful night’s sleep.
Q: Do you offer sizes for men, women, kids and pets?
A: Yes, we offer a range of sizes for men, women, kids and pets! Please refer to our detailed size guide to find the ideal fit for each member of your family, including your four-legged friends.
Q: How should I care for my sleepwear?
A: To maintain softness and quality, machine wash in cold water on a gentle cycle.
Q: What materials are used in other products, like Black Tie, Snowflake, Candy Cane, and Ginger Butter?
Black Tie and Snowflake
Material: 95% Polyester and 5% Spandex
Care Instructions:
- Cold gentle machine wash
- Cool iron on reverse if needed
- Do not dry clean
- Do not tumble dry
Material: 95% Polyester and 5% Spandex
Care Instructions:
- Cold gentle machine wash
- Cool iron on reverse if needed
- Do not dry clean
- Do not tumble dry
Shipping
Q: Do you offer free shipping?
A: Yes! Any orders over $100.00 within Australia qualify for free shipping and returns.
Q: Can I track my order?
A: Absolutely! Don’t worry; we like knowing where the post is, too. All orders are shipped with a tracking number, which will be emailed to you upon dispatch.
Q: Where do you ship to, and what are the shipping times?
A: We ship across Australia, with estimated delivery times ranging from 3-7 business days depending on your location. For remote areas, please allow extra time.
Returns and Exchange
Q: What is your return policy?
A: We’re happy to offer an exchange for change-of-mind purchases if the following conditions are met: Return within 15 Days: Items must be returned within 15 days from the purchase date. Original Condition: All items must be in their original condition, with all labels, tags, and packaging intact. Garments must be unworn and unwashed.
Q: Do you offer free returns?
A: Yes! Enjoy fast & free returns on all qualifying orders.
Q: How long does it take my return to be processed?
A: Once we receive your return, it will be processed within five business days.
Q: Can I exchange my item for a different size or color?
A: Yes! If you need a different size or color, we’re happy to offer exchanges within 15 days of your purchase, subject to availability. Just reach out to us to start the exchange process.
Q: Is Circa De Rhythm an Australian-owned brand?
A: Proudly, yes! Our products are designed and operated right here in Australia.